T&C
PLEASE NOTE - If you are unsure whether you are able to participate In any activity or If you have any questions about your booking please contact Lizzie Fluke before you accept these Terms & Conditions.
TERMS OF SERVICE - UPDATES 31/08/2023
OVERVIEW
SECTION 1
All services purchased from Lizzie Fitness must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, In written form, from a parent or guardian. Furthermore, all applicants release Lizzie Fitness - Lizzie Fluke of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages or single sessions they must be paid 24 hours before any sessions are delivered as part of the services contract.
Registration & Purchase:
To purchase from the Lizzie Fitness, you must ensure that the details provided by you on registration or at any time are correct and complete.
All sessions from date of purchase must be used within 8 weeks.
Refund & Cancellation Policy
Training Sessions
Cancellation – 24 hours notice Is required for cancellation of single sessions/classes. Missed sessions/classes without the appropriate notice will be charged as If attended.
Medical Cancellations - Cancellation Is permitted where an athlete/Individual/Group Is not able to participate in a single sessions or any products sold on the Lizzie Fitness website for medical reasons. A doctor’s note or evidence confirming that the athlete/Individual/Group is not permitted to participate Is required within 14 days of missed session. Upon receipt, a refund for the session will be Issued from the day on which you communicate your cancellation.
Cancellations for any products sold on the Lizzie Fitness Website - Family, work or personal emergencies also do happen, I will use my discretion as to whether sessions will be charged or refunded within 30 days of purchase. .
Sessions can be carried over If a cancellation Is permitted by Lizzie Fitness. All sessions must be used within 8 weeks.
Personal Training packages of sessions, single sessions and any other products sold on Lizzie Fitness website will be refunded within 30 days of purchase.
Workshops
Cancellation - 14 days of notice is required for workshop cancellations. Any cancellations by an Athlete/Individual/Group/Team with 15 or more days of notice will be processed and a £15.00 administration fee per athlete/Individual will apply.
Cancellation Within 13 Days Of a workshop – No cancellations by an Athlete/Individuals/Group/Team will be accepted within 13 days of the beginning of a workshop.
Medical Cancellations - Cancellation Is permitted where an athlete/Individual/Group Is not able to participate in a workshop, single sessions or any products sold on the Lizzie Fitness website for medical reasons. A doctor’s note or evidence confirming that the athlete/Individual/Group is not permitted to participate Is required within 14 days of missed session. Upon receipt, a refund for the session will be Issued from the day on which you communicate your cancellation.
Privacy Policy
Your Privacy
Lizzie Fitness respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection and Electronic Documents Act
(2000). References to Lizzie Fitness may include its affiliates, depending on the context.
Legal Obligation of Information Release
Lizzie Fitness will release any information that Is required to be released by law or court order. In exceptional circumstances It may be necessary that we disclose your personally Identifiable information If we believe, In good faith, that disclosure Is otherwise necessary or advisable to protect Lizzie Fitness Interests. We will seek to ensure that any proposed disclosure Is required In the circumstances and then ensure that I disclose only the Information that Is required.
Use of Your Information
Lizzie Fitness obtains most of our Information through the signing of waivers and completion of Par-Q forms. With your consent I may also obtain personal Information about you from third parties. This may Include parents, guardian, coaches or whoever Is registering you in a program and paying for you. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Lizzie Fitness or Its affiliates will take place only under the following circumstances:
(a) When you give consent – I will disclose your personal Information only when you have given consent.
Under no circumstances do I sell participant or personal information to others. Please note that I will not share health Information that may have been provided In connection with a program, program withdrawal or request for refund. With your consent, I may use certain information to provide you with Information about Lizzie Fitness and Its affiliates and programming. This consent Is optional and you can decide to withdraw It at any time. Information collected by Lizzie Fitness about Its users Is used Internally by authorized by Lizzie Fluke for Lizzie Fitness for following reasons: To process payment, register you In the program of your choice, update you when required of any possible changes of the planned services at Lizzie Fitness, determination of those areas, features and services that are valued the most and found most helpful. Also, I collect information to determine the appropriate participation In the activities and services I provide.
Securing Your Information
Lizzie Fitness website uses sophisticated security and safeguard measures to protect users Information. One such measure Is our use of secure server software (SSL & HSTS ), to ensure that your details will be protected against fraudulent use whilst on my site and any security violations.
Social Media and Image Policy
Lizzie Fitness respects you and will not share Images of you on social media or the website If you request not to be In them. I openly shoot film / video and take photos at the various locations, gyms & venues to Inspire and educate others through the sharing of your workouts, to help and Increase confidence & motivate others. I have a media consent form or participants to complete to either give consent or not. These follow GDPR regulations and data protection laws.